We take on your challenges and we fight the fight for you. We have an established network with service providers and back ourselves to use our brand to find an outcome for the challenges that are really painful for you. We understand your pain.
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General challenges

(related to accounts, returns, general queries, etc)


Government Related challenges

(including SARS, Dept of Labour, Municipalities, etc)

By making use of our network, we get in touch with the right people to find the right outcome to your challenge.

Step 1 You log your challenge

Step 2 We review the request

Step 3 We Accept or Decline the task

Step 4 Once we accept, you make Payment

Step 5 We start working our magic

Step 6 We give you an outcome

Frequently Asked Questions

Why do I pay before I receive an outcome?

Once we have reviewed and accepted the task, we have confidence that we will be able to assist, therefore by receiving payment, we can start investing our time in finding an outcome.

How do I pay?

Payment can be made via a secure payment portal.

What information do I need to supply?

The more detail you give us about the challenge, including what has been done, who has been contacted, the better our chances of giving a suitable and clear outcome.

Will my problem be solved?

We do not guarantee to provide our customers with success, success to us is finding an outcome to these challenges that is suitable and clear for all parties. We do not litigate and are not a team of lawyers. Solvent is about getting answers to your highly frustrating challenges and navigating bureaucratic structures for our clients.

How long will it take to provide me with an outcome?

This does depend on the applicable institution as although we are confident in giving you a suitable outcome, we are also realistic and do not want to give you false expectations. We will however communicate our progress with you daily.

What does Solvent do with my information?

All information is kept confidential and will only be used for the specific task. Refer to Privacy Policy.


If we are not able to provide clarity or an outcome to your challenge, we will refund the full amount paid.